Looking for an Intercom alternative for your startup team?
Intercom is a customer messaging platform with enterprise pricing. If your startup uses it for internal team communication because you lack other tools, Trilo gives you chat, tasks, docs, and AI coworkers purpose-built for teams.
TL;DR
Intercom costs $39+ per seat per month and is designed for customer engagement. Startups using Intercom internally are overspending on a tool meant for support. Trilo is a team workspace with chat, tasks, docs, and AI coworkers for $25 per month flat.
Why teams leave Intercom
Enterprise pricing for a startup
Intercom Essential starts at $39/seat/month. A 5-person startup pays $195/month for a tool designed for customer support, not teamwork.
Customer-facing, not team-facing
Intercom's inbox, bots, and knowledge base are built for customer conversations. Using it for internal communication is a workaround, not a solution.
No project management
Intercom has no tasks, boards, time tracking, or calendars. Your startup still needs separate PM tools alongside it.
AI chatbots for customers, not teams
Intercom's Fin AI is a customer support chatbot. It does not help with internal team meetings, project management, or team conversations.
What you get with Trilo
Built for internal teams
Team chat, not customer chat widgets
Startup-friendly pricing
$25/month flat, not $39/seat
AI coworkers
Autonomous agents for team productivity
Full workspace
Tasks, docs, video, and calendar included
Quick comparison
How Trilo helps
A Workspace Designed for Your Team
Intercom's inbox, bots, and knowledge base are built for customer conversations. Trilo is built for how your startup team works internally: real-time chat for quick decisions, kanban boards for tracking work, docs for team knowledge, and AI coworkers that keep everything organized.
AI for Your Team, Not Your Customers
Intercom's Fin AI is a customer chatbot that answers support questions. Trilo AI coworkers help your internal team: they attend meetings via transcription, create tasks from standup discussions, draft documents, and join team chats as autonomous participants.
Startup-Friendly Pricing
Intercom Essential starts at $39 per seat per month. A 5-person startup pays $195 per month for a customer messaging tool. Trilo gives your team chat, tasks, docs, video, calendar, and AI coworkers for $25 per month flat. That is $2,040 per year back in your runway.
Ready for a workspace built for your team?
Join startups who got team collaboration tools at startup-friendly pricing.