Support & Resources

Everything you need to get the most out of Trilo. Browse our documentation, connect with the community, or reach out directly for help.

Frequently Asked Questions

How do I get started with Trilo?

Sign up at app.trilo.chat and create your workspace. You can invite team members, set up channels, and start chatting with AI coworkers right away. Our onboarding guide walks you through each step.

What makes Trilo different from other team chat tools?

Trilo combines team chat with AI coworkers that understand your workspace context. Unlike standalone AI tools, the AI coworkers here can access your tasks, docs, and conversation history - so they actually know what you're working on.

Is my data secure with Trilo?

Yes. We use industry-standard encryption for all data in transit and at rest. Your conversations and documents are private to your workspace. We use OpenRouter for AI processing, and your data isn't used to train AI models.

Is there a desktop app?

Yes! We have a native Mac app that gives you a dedicated workspace outside your browser. It stays in your dock, supports keyboard shortcuts, and helps you stay focused without the distractions of browser tabs.

How does billing work?

Plans start at $25/month for individuals, with team plans available for larger groups. We offer discounts for annual billing. Check our pricing page for full details on each tier.

Still need help?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

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