LinkedIn Insight
TriloTrilo
vs
HubSpotHubSpot

Why teams choose Trilo over HubSpot for internal collaboration

HubSpot is a CRM for managing customers. Trilo is a workspace for managing your team. If your team collaborates in HubSpot because you have no other tool, there is a purpose-built alternative.

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TL;DR

HubSpot is a CRM platform focused on marketing, sales, and customer service. Trilo is a team collaboration workspace with chat, tasks, docs, and AI coworkers. Choose HubSpot for customer-facing workflows. Choose Trilo for internal team collaboration.

Why teams switch

Your CRM manages customers. Your workspace should manage teamwork.

👥

Built for internal teams

Team chat, not customer chat

🧠

AI coworkers

Autonomous agents for your internal projects

📦

Flat pricing

No per-contact or per-user scaling

📐

Full workspace

Chat, tasks, docs, video, and calendar in one app

Feature Comparison

See how Trilo stacks up against HubSpot

Feature
TriloTrilo
HubSpotHubSpot
Team Collaboration
Real-time Team Chat
Built-in
Conversations (customer-facing)
AI Group Conversations
Video Calls
Built-in with transcription
Meeting scheduler only
Screen Sharing
Threaded Discussions
Infinite Nesting
CRM activity feed
Project Management
Task Management
Kanban, list, calendar
HubSpot Tasks (CRM-centric)
Time Tracking
Built-in
Project Views
Multiple views
Pipeline views (sales-focused)
Dependencies
Calendar & Booking
Built-in
Meeting scheduler (customer-facing)
Content & Docs
Team Docs & Pages
AI-enabled
Knowledge Base (customer-facing)
Spreadsheets
AI-enabled
Whiteboards
Built-in
Public Shareable Pages
Blog/Landing pages (marketing)
AI & Value
AI Coworkers
Autonomous Agents
AI Focus
Internal team productivity
Sales & marketing automation
Starting Price
$25/month
Free CRM / $20/user (Starter)
Primary Purpose
Team workspace
Customer relationship management

What makes Trilo different

A deeper look at the features that matter.

Team-First, Not Customer-First

HubSpot's conversations, tasks, and docs are built around the customer lifecycle. Trilo is built around how your internal team works: chat for real-time collaboration, tasks for project management, docs for internal knowledge, and AI coworkers that help with all of it.

AI for Internal Productivity

HubSpot AI helps write marketing emails and score leads. Trilo AI coworkers help your internal team: they transcribe meetings, create tasks from discussions, draft internal documents, and join group conversations as autonomous team members.

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Workspace That Connects Everything

Teams using HubSpot for internal collaboration are fitting a CRM-shaped peg into a workspace-shaped hole. Trilo gives you purpose-built chat, kanban boards, time tracking, video calls, docs, and calendars designed for how teams actually work together.

Which is right for you?

An honest look at who each tool is best for.

HubSpot

Who Should Choose HubSpot

  • You need a CRM for managing customer relationships and sales pipelines
  • Your primary workflow is marketing automation and lead nurturing
  • You need customer-facing chat, ticketing, and knowledge base
  • You want a unified customer data platform across marketing, sales, and service

Ideal customer: Sales and marketing teams who need a CRM platform for customer-facing operations.

Trilo

Who Should Choose Trilo

  • You need a workspace for internal team collaboration, not CRM
  • You want team chat, project management, and docs in one place
  • You need AI coworkers focused on internal productivity
  • You want video calls with transcription for team meetings

Ideal customer: Teams who need a purpose-built internal workspace and want to stop using CRM tools for team collaboration.

Ready for a workspace built for your team?

Join teams who separated their CRM from their collaboration and got more productive.