An Institutional Knowledge Management Tool That Preserves What Matters
Institutional knowledge management tool that captures decisions, context, and expertise so they survive employee turnover. Trilo indexes conversations and documents automatically, building an organizational memory that AI makes searchable.
How Institutional Memory Works
Capture decisions, map expertise, and search your organization's history.
Preserve Decisions and Their Context
An institutional knowledge management tool needs to capture not just what was decided but why. Trilo records the chat conversations, document drafts, and task discussions that led to each decision. When someone asks "why did we choose this vendor?", the full context is searchable.
Map Where Expertise Lives
AI tracks which team members contribute to specific topics based on their conversations, documents, and task completions. When someone leaves, you know exactly which knowledge areas need documentation before their departure.
From Conversations to Institutional Memory
Important explanations shared in chat do not have to stay buried in message history. AI identifies high-value knowledge exchanges and suggests documenting them as knowledge base pages. Your institutional knowledge grows from the conversations your team already has.
Search Across Your Organization's History
AI searches across all historical conversations, documents, and tasks. Ask about a decision from six months ago and get the answer with full context. Your organization's memory does not fade over time because everything is indexed and connected.
Why Institutional Knowledge Matters
Preserve what your organization knows, regardless of who stays or goes.
Knowledge Survives Turnover
When employees leave, their documented knowledge, conversations, and decisions stay in the workspace. New team members can access the institutional memory they need.
Decision History Preserved
Every decision includes the reasoning and discussions that led to it. Your team never wonders "why was this done this way?" because the context is always available.
Avoid Repeating Past Mistakes
When AI surfaces past decisions and their outcomes, your team learns from history. Failed approaches are documented so they are not accidentally repeated.
Institutional KM Questions
What organizations ask about preserving knowledge.
Institutional knowledge management is the practice of capturing and preserving the knowledge, decisions, and context that exist within your organization. It prevents knowledge loss when employees leave or move to different roles. Trilo automates this by indexing conversations, documents, and decisions as they happen.
Every conversation, document, and task in Trilo is indexed and preserved in the workspace. When an employee leaves, their contributions to chats, docs, and tasks remain searchable. AI also tracks which topics specific people contributed to, helping identify gaps before a departure.
Saving messages is passive storage. Institutional knowledge management in Trilo means AI understands the content, connects related information across sources, and can answer questions about past decisions with full context. It turns raw conversations into navigable, searchable organizational memory.
All content in your Trilo workspace persists indefinitely. Conversations, documents, and tasks from years ago remain searchable and connected. AI can reference historical context when answering current questions, giving your team a memory that compounds over the life of the organization.
Related Features
Preserve your organization's memory
Institutional knowledge that survives turnover. Per-workspace pricing, no per-seat fees.