An Internal Knowledge Base Tool for Private Company Documentation
Internal knowledge base tool that keeps your company documentation private, searchable, and current. Trilo gives employees AI-powered answers from internal docs so they find what they need without interrupting colleagues.
How Internal Documentation Works
Private docs, AI answers, and captured tribal knowledge.
Private Documentation for Your Team
An internal knowledge base tool keeps your company's documentation private by default. Processes, policies, technical specs, and internal guides stay within your workspace. Nothing is public unless you explicitly choose to share it.
Employees Get Quick Answers
Employees ask AI questions in natural language and get answers drawn from internal documentation. "How do I request PTO?" or "What is our deployment process?" returns the right answer with a link to the source page. No more pinging colleagues for routine information.
Capture Tribal Knowledge
When experienced team members explain things in chat, that knowledge tends to disappear in the message history. Trilo helps capture these explanations as internal knowledge base pages, turning informal answers into documented institutional knowledge.
Organized by Department and Project
Structure your internal knowledge base by department, team, or project. Each group maintains their own section with nested pages. A new engineer can browse the engineering section, while a new marketer starts with the marketing playbook.
Why Teams Choose an Internal Knowledge Base
Private documentation with AI-powered search and self-service.
Internal by Default
All documentation is private to your workspace. Your internal processes, decisions, and policies stay protected without extra configuration.
Reduce Repetitive Questions
Common questions get answered by AI referencing your internal docs. Senior team members spend less time explaining things that are already documented.
New Hire Self-Service
New employees browse and search the internal knowledge base to get up to speed. They find processes, policies, and context on their own timeline.
Internal KB Questions
What teams ask about internal documentation tools.
An internal knowledge base tool is designed specifically for private company documentation. In Trilo, all pages are internal by default and protected by workspace permissions. Beyond static pages, AI actively helps employees find answers and flags when documentation needs updating.
AI serves internal knowledge in two ways: it answers employee questions by searching existing docs, and it flags when documentation may be outdated by monitoring team conversations. If a chat discussion suggests a process has changed, AI recommends reviewing the related internal page.
Yes. Each project in Trilo has its own access controls. You can create restricted projects for sensitive departments like HR or finance, while making general company policies available to everyone. Permissions are set at the project level.
You can create pages in Trilo and paste content from your existing tool. The rich text editor supports headings, lists, images, code blocks, and nested page hierarchies. Most teams migrate section by section, starting with the documentation their team references most often.
Related Features
Build your internal knowledge base
Private documentation with AI-powered search. Per-workspace pricing, no per-seat fees.